Hello-Hello, it’s a glorious sunny day here at The Prepatorium, we hope it is the same in your corner of the globe. Those hopes and prayers are meant especially for all our friends in those areas recovering from 72 hours of disastrous, deadly weather.
We begin today with a rather unusual story.
High-end department store Nordstrom is funneling its returned and worn shoes to its Nordstrom Rack outlet stores. This practice is surprising since outlet stores are not known as second-hand stores. It’s a place for retailers to send their unsold merchandise each season.
More than anything the issue is about perception and possible damage to the brand; the story quotes several industry experts.
“On a perception level, it turns you into a junk store, a second-hand clothing store. And, that is something that now calls into question Nordstrom’s reputation as a first-rate, quality high-end type of brand retailer,” said branding expert Robert Frankel.
Evidently the practice is not new, a review posted on Yelp back in January of 2011 offers this input from a Rack shopper:
HERE’S the CLINCHER about Nordstroms……I didn’t notice til I got home and read the receipt (didn’t bring my glasses that day) that the flat slip-ons I purchased for $49.90 and retailed(supposedly) for $139.00 were tagged WORN AND REFINISHED SHOES. That’s right, people……….. USED, RESOLD SHOES.
Here is part of the company’s response.
Nordstrom Rack Spokesperson Kendall Ault said the shoes that are labeled as “worn and refinished” are gently worn (either tried on or accepted as returns) and then professionally cleaned, repaired and refinished as needed to return to a “near-pristine” condition.
Doing a quick check of the online Rack shoes I didn’t see any described as ‘refurbished’ or ‘previously owned’.
This just doesn’t make sense for a brand with Nordstrom’s history, let alone the stature it wants to maintain in the marketplace. And I say this as someone who has purchased and worn vintage clothing (1930′s – 1970′s) and handbags at consignment shops and thrift stores. (Fortunately Scooter-the-Wonder-Cat is vigilant in guarding such purchases.)
Rightly or wrongly, used merchandise carries a perception that doesn’t sync with the image of a higher end, upscale store, even if it is “only” being done at its off-price stores.
To read the entire CNBC story, click here. Thoughts? Reactions?
The sunny day and promise of much warmer temps this week has us thinking about spring styles. We start with a few totes, these two from Pucci are outstanding ($550 at Saks).
wasting time researching the post I stumbled upon a number of things in one of my favorite color combinations this spring, hot pink and orange.
These next three are all by Kate Spade.
Here is a vivid group of apparel in the color palette, although the Milly may be more purple than fuchsia.
From left to right we show a pink sweater and cropped pants from J. Crew, a Kay Unger Watercolor Silk Gown i($650 at L&T), Milly’s Lindsay Push Up Dress (discounted to $227 at Saks), and the Alice & Olivia Claire Maxi Dress (on sale for $257 @ Saks).
The darling Polka Dot Dress is by etsy seller Precious Baby Bows.
We even have goodies in the popular color scheme at the Princess:
From left to right, the Jonathan Adler Scarf for your four-legged family member ($14.50), Personalized Boat Totes ($19 and $26), and our Jonathan Adler iPhone covers, this one in Gothic Rose ($24.50). (Please forgive the neon photo above, we’ve no clue what we did wrong, but obviously something, none of the items shown is that bright!)
We leave you with good news for fans of Downtown Abbey, here is the headline that had us smiling this weekend:
‘Downton Abbey’ Cast (Most Of Them Anyway) Sign On Through Season 5!
Almost all key cast players are re-signed for not just Season 3, but a fourth and fifth season as well, click here for the story.